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About This Policy


This Cookie Policy explains how our business ("Company", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our website(s) ("Website" and ""Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.


In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.



What Are Cookies


Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.


Cookies set by the website owner are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.



Why Do We Use Cookies?


We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.


The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit).



How Can I Control Cookies?


You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.


The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.


In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit aboutads.info/choices/ or youronlinechoices.com.


The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit).



What Cookies Do We Use?


The Cookies we use on our website are commonly classified into several categories based on their functionality and purpose. The main types of cookie classifications include:



  • Essential Cookies (Strictly Necessary Cookies):

Purpose: Necessary for the basic functioning of the website, such as maintaining user sessions, authenticating users, and ensuring security. These cookies are often exempt from user consent requirements. Example: Session cookies that keep track of user sessions.


  • Analytics Cookies:

Purpose: Collect information about how visitors interact with the website. This data is used for analytics and helps website owners understand and improve the performance of their sites. Example: Google Analytics cookies that track website traffic and user behavior.


  • Functionality Cookies:

Purpose: Remember user preferences and choices to enhance the user experience, such as language preferences, region settings, or customized layouts. Example: Storing user preferences for a website's appearance or language.


  • Advertising Cookies:

Purpose: Track user behavior across websites to deliver targeted advertisements and measure the effectiveness of advertising campaigns. Example: DoubleClick cookies used by Google for ad personalization.


  • Session Cookies:

Purpose: Temporary cookies that are deleted when the user closes their browser. They are used for maintaining user sessions and state during a visit. Example: Session ID cookies that help websites remember user actions within a single browsing session.


  • Persistent Cookies:

Purpose: Stored on the user's device for a specified duration, even after the browser is closed. They are used for various purposes, including remembering user preferences over time. Example: Remembering login details for future visits.


  • First-Party Cookies:

Source: Set by the website being visited. Example: A cookie set when a user visits any given site.


  • Third-Party Cookies:

Source: Set by domains other than the one the user is visiting. Often used for tracking and advertising purposes. Example: A cookie set by an advertising network.


  • Secure Cookies:

Purpose: Sent over encrypted connections (HTTPS) to enhance security by preventing unauthorized access to cookie data. Example: Cookies with the "Secure" attribute set.


  • HttpOnly Cookies:

Purpose: Restricts access to cookie information through client-side scripts, enhancing security. Example: Cookies with the "HttpOnly" attribute set.


These classifications provide a framework for understanding the different roles that cookies play on our website. The different types of cookies used in a any given session will vary depending on how you use our site. For an exact specification of which cookies are being used on out site, a request can be made by contacting us using the information found on our Contact Us page.



What Are Essential Cookies?


Essential cookies, also known as strictly necessary cookies, are a type of cookie that is crucial for the basic functioning of a website. Unlike other types of cookies, essential cookies are exempt from the requirement of user consent under privacy regulations like the General Data Protection Regulation (GDPR) in the European Union. These cookies are essential for the website to perform its basic functions and provide services that users explicitly request.


An example of an essential cookie is a session cookie. Session cookies are temporary and are deleted from your device when you close your web browser. They are used to maintain your session on a website, allowing you to move from one page to another without having to log in repeatedly. Session cookies are essential for the proper functioning of online services, such as shopping carts in e-commerce websites or maintaining user authentication during a session.



What Are Performance and Functionality Cookies?


Our website makes use of cookies which aid in its performance and functionality. Performance and functionality cookies are types of non-essential cookies that contribute to enhancing the user experience on websites. While they are not strictly necessary for the basic functionality of the website, they can improve performance and provide additional features that users may find valuable. Disabling these cookies may not prevent you from using the website, but it might limit certain features or functionalities.


One example of a performance cookie is a load balancing cookie. Load balancing is a technique used by websites to distribute incoming web traffic across multiple servers. This helps ensure that no single server becomes overwhelmed with too much traffic, leading to improved performance and reliability.


Load balancing cookies are used to keep track of which server a user is interacting with during their visit to a website. By distributing the load, websites can optimize response times and ensure that users have a smooth experience, particularly during periods of high traffic.


These cookies typically do not contain personally identifiable information and are temporary in nature. They are essential for optimizing the performance of the website, especially for larger sites with high traffic volumes. The types of performance and functionality cookies in use on our website may vary as our website is updated and its functionality changed.



What Are Analytics and Customisation Cookies?


Analytics cookies and customization cookies are types of non-essential cookies that serve specific purposes related to understanding website usage and tailoring the website experience for users.


1. Analytics Cookies:


  • Definition: Analytics cookies collect information about how visitors interact with a website. The data is often collected in an aggregated and anonymous form, providing insights into overall patterns and trends rather than individual user behavior.


  • Purpose: The primary purpose of analytics cookies is to help website owners understand how their site is being used. This information can be valuable for making improvements, optimizing content, and enhancing the overall user experience.


  • Example: Google Analytics is a common tool that uses analytics cookies. It provides website owners with data on user interactions, page views, popular content, and more, helping them make informed decisions to improve their websites.


2. Customization Cookies:


  • Definition: Customization cookies are used to remember user preferences and provide a more personalized browsing experience. They store information such as language preferences, region settings, or user-specific choices.


  • Purpose: The main purpose of customization cookies is to tailor the website to individual user preferences. By remembering certain choices, websites can provide a more user-friendly and personalized experience, making it more relevant to each visitor.


  • Example: A website might use customization cookies to remember a user's preferred language, so they don't have to select it each time they visit. Another example is remembering a user's theme preference or layout settings.


Both analytics and customization cookies are considered non-essential for the core functionality of a website, but by limiting their use, certain personalised features or functionality based on analytics may cease to function.



Other Tracking Technologies


Tracking technologies beyond traditional cookies, such as pixels and scripts are commonly used throughout the internet. These technologies are used for similar purposes as cookies - to collect information about user behavior and interactions on a website. These are some of the most common tracking technologies, some of which are used on our site:


  • Pixels (e.g., Meta Pixel):

Purpose: Pixels are tiny, transparent images embedded on web pages. They are often used for tracking user interactions and conversions. The Facebook Pixel, for example, allows website owners to track the actions of users after they've clicked on a Facebook ad.


  • Scripts and Tags (e.g., Google Tag Manager):

Purpose: Scripts and tags are snippets of code that can be embedded in a website to facilitate the implementation of various tools and analytics services. Google Tag Manager is a common tool used to manage and deploy these scripts.


  • Local Storage and Session Storage:

Purpose: These web storage technologies allow websites to store data on a user's device beyond the duration of a session. They can be used for purposes similar to cookies, such as storing user preferences.



Your Rights


  • 1. Right to Information and Transparency

You have the right to be informed about how we use cookies on our website. Our cookie policy provides clear and transparent information about the types of cookies we use, their purposes, and any third parties involved.


  • 2. Right to Consent

Your consent is important to us. For the use of non-essential cookies, we ask for your explicit consent. You have the freedom to choose whether to accept or reject cookies, and we provide clear options to express your preferences.


  • 3. Right to Withdraw Consent

You can withdraw your consent at any time. We make it easy for you to change your cookie preferences. Information on how to do so is available in our cookie policy.


  • 4. Right to Access

You have the right to request access to the personal data collected through cookies. Our cookie policy outlines the types of cookies used, the purposes of data processing, and details about any third parties with whom data is shared.


  • 5. Right to Rectification

If the information collected through cookies is inaccurate or incomplete, you have the right to request corrections or updates.


  • 6. Right to Erasure (Right to be Forgotten)

You may have the right to request the deletion of your personal data, especially if the data is no longer necessary for the purposes for which it was collected.


  • 7. Right to Object

You have the right to object to the processing of your personal data for specific purposes, including for marketing or profiling activities based on cookie data.


  • 8. Right to Restriction of Processing

In certain circumstances, you may have the right to request the restriction of the processing of your personal data.


  • 9. Right to Data Portability

Where applicable, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another data controller.



Contact Us


If you have any questions, comments or concerns about this policy and its contents, you can reach out to us by following the link using the button at the bottom of this page.

Last Updated

2 January 2024 at 12:01:20

Cookie Policy

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Opening Hours

Mon - Fri: 8:00 am – 4:00 pm

Saturday: 8:00 am – 3:00 pm

​Sunday: closed

Our Address

258 Glasgow Road, Blantyre,

Glasgow, Scotland,

G72 0YH

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